Academic Appeal 


What can I appeal?​

You can appeal an academic decision made by the University, such as the decision to terminate your course.

Course termination means that you have failed at least one module at the second and final attempt and you are no longer able to complete your course.

Other decisions that can be appealed include: penalties for academic misconduct, decisions about your progression and a rejection of a request for Extenuating Circumstances. You will need to read the Academic Appeal regulations for a full list of the decisions you can appeal.

IMPORTANT - Academic appeals need to be submitted within 10 working days (weekends do not count towards this) of you being formally notified of the University's decision e.g. from the date on your course termination letter 


You cannot challenge a mark or a decision on the following grounds:

1.     You are unhappy with the mark you were awarded. 

2.     You thought you would, or should, have achieved a better mark.

Both of the above are challenges to the academic judgement and will not be accepted by the University.

If you have questions about your case for appeal, please speak to one of the Academic Advice team via the contact details below.


What grounds can I appeal on? 

You can make an academic appeal if you can show evidence of one or more of these grounds:

  • that staff or bodies have failed to follow regulations and/or procedures or have failed to follow them with due care

  • that staff or bodies have shown bias or prejudice towards the student in the way they have made the relevant academic decision 

  • that the student's performance was affected by extenuating circumstances that they could not report at the time for valid reasons 

  • that the student’s performance was affected by extenuating circumstances that were reported at the time and relevant new evidence has since become available which has not been taken into account in making the relevant academic decision 


What do I need to do first?

First you need to read the University Regulations for Academic Appeals. We are happy to answer questions if there is anything you do not understand but as you are the one making an appeal it is important that you fully understand the University's requirements and procedures.

The Regulations for Academic Appeals, along with a video showing how to upload an appeal can be found on the web-site of the Office of Student Complaints, Appeals and Regulations (OSCAR) - please see this link -

https://www.surrey.ac.uk/office-student-complaints-appeals-and-regulation

Important: if your application is on the basis of extenuating circumstances (ECs) you could not report at the time, you will need to make sure you read the ECs regulations to see what circumstances and evidence are considered valid. These can also be found on the webpage above.

If you did not report your ECs before your assessment or deadline, you will need to provide evidence that one or more of the following apply to your case:

  • that you were awaiting a diagnosis of their illness or its confirmation and you submitted a request at the appropriate time whilst awaiting receipt of the evidence 
  • that the nature your illness affected the your capacity to report it 
  • that you did not have access at the time to their medical practitioner (including GP or clinical specialist) or registered counsellor, their minister of religion, or solicitor, to provide support and the required independent evidence 


What Next?

Decide what grounds your appeal will be on. 

  • Write your statement – make sure you are clear about what you are appealing, on what grounds and the outcome you are seeking.

  • Gather your evidence. The burden of proof is on you as the student appealing, so it is vital that you have evidence to support your case.

  • Submit the online form. This can be accessed via Student Self-Serve. A video explaining the form can be found on the OSCAR website.​


I need further advice:​

You can make an appointment with one of our Academic Advice team. Appointments are for a maximum of 30 minutes, Monday - Friday 10-4pm.

Please email ussu.advice@surrey.ac.uk with the following information and attaching any relevant documents:​

Name​

Course

Year of study

Details of your case, including grounds for appeal

Details of supporting evidence ​​

What you need advice on

Deadline for your appeal

Visit Us

Union House
University of Surrey
Stag Hill, Guildford
GU2 7XH

Contact Us

ussu.information@surrey.ac.uk
01483 689 223


The University of Surrey Students’ Union is a private limited company, registered in England & Wales with registered number 07470232, registered at Union House, Guildford, GU2 7XH. The Union is also a registered charity, registered with charity number 1142479

Copyright University of Surrey Student's Union 2018

Donate