Safer at Surrey 

Surrey was ranked the safest university in the UK in the Times Higher Education Student Experience Survey 2018, however it does not mean we should become complacent, so this guide sets out ways you can ensure you stay safer at Surrey.

Keep an eye out for thieves

  • Travel light (in terms of valuable possessions).

  • Keep bags closed and fastened.

  • Be aware of your belongings in crowded areas, especially when on nights out.

  • Get a UV marker pen and  mark up all your possessions.

  • Keep valuables such as laptops out of sight when walking around and be sure to back up work on a USB stick.

  • If someone tries to take something from you, let them have it. You are far more important than material objects!

Bike security

The best lock for your bike is a 'D' lock as these are less easily removed with bolt cutters. You can purchase a security marking kit for your bike which helps deter thieves and aids the recovery of stolen bikes. For more information visit

Keeping your possessions safer from burglaries​

Student houses are littered with easy-to-loot, expensive goods. If you live with four housemates, that means five computers, five music systems, five lots of just about everything. Here are our top tips for keeping your home and halls safe and secure:

• Register valuable property on it’s free of charge and can deter a thief.

• Make sure you have sufficient home insurance.

• Fit window locks and ensure French windows and patio doors are secure.

• If you have a burglar alarm, make sure you set it every time you leave your home.

• Never leave door or car keys or other valuables in reach of a letter box or window.

• Do not leave spare keys in an obvious place, such as under a flower pot or a door mat.

• Keep your front and back doors shut and locked – even when you are at home.

• Don’t keep large amounts of money or jewellery at home. If you have to, use a home safe that is stored out of sight.

• Make sure your house looks occupied even when it isn’t. Get a neighbour to come round and pick up your post every now and then.

• Secure your garage and shed too – equipment kept inside can be just as tempting for a thief.

• Mark your property with an ultraviolet pen.

• Don’t advertise your new goods by leaving boxes in view.

• Never leave notes on your door saying you’re out.

• Never let workers into your house without checking their ID.

Love Your Stuff? Register it!

Register your belongings free with it improves your chances of getting it back if it is lost or stolen. 

Walking alone at night

  • If you have to walk, avoid short cuts in lonely areas. Keep to well-lit, busy streets.

  • Always walk facing oncoming traffic so a car cannot pull up behind you.

  • If you regularly go walking or jogging, vary your route.

  • Avoid using a personal music player or mobile phone while walking or jogging. They can distract you from your surroundings.

  • If you think you’re being followed, walk to the busiest place you can find or knock on a door. Then call the police.

  • Consider carrying a personal attack alarm.

  • When approaching your car or home, have your keys ready so you can enter without delay.

  • If you are attacked, shout for help as loudly as you can or shout for someone to contact the police. Use your personal attack alarm. Try to get to a safe place and call the police.

  • Download a personal safety app such as Hollie Guard -

In Case of Emergency (I.C.E.) Number

Make sure you have your main contact in your phone labelled as ICE. Many smart phones have a medical ID section for emergencies. 


Stay Together, Stay Safe

  • Don’t leave your friends to get home alone - travel in groups or pairs to ensure you all get back safely. 

  • Make sure you have contact details for a reliable taxi company.

Did you know...Campus Security

  • Over 200 years of Military Service.

  • Over 100 years of Police Service.

  • One of the team has won Surrey Wildlife Artist of the Year.

  • Winners of the AUCSO Security Team of the year award 2015.

  • Body cameras are worn by all security officers for student/Staff safety & crime prevention.

  • Total of 36 uniformed security officers & 2 Security Manager.

  • Teams are made up of 1x Team leader, 1x Control Room Operator 1x Deputy Team leader/Control room operator & x 6 Security Officers and cover 24/7 365 days a year.

  • 350+ CCTV Cameras that cover all Main Campus, Manor Park, Sports Park, Hazel Farm.

  • All Staff are trained in first aid & defibrillator. 

  • Officers patrol buildings and residences during the night prevent any unwelcome visitors.

  • First point of call for students out of hours.


  • Risk Solutions operate both our Rubix Security Team and the Street Marshals on Walnut Tree Close.


University Security

  • General Security Enquires – 2002


  • General Security Enquires –  01483 682002

  • EMERGENCY ONLY – 01483 683333

Services in Surrey

Nightline - 0808 1644 646

Student-run, confidential listening service.

Monday - Friday, 7pm - 7am, during term 

Online Messaging -

Safehaven/Oakleaf - 01483 303649

For those experiencing or at risk of escalating to a mental health crisis.

Samaritans - 116 123

We offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.

Visit Us

Union House
University of Surrey
Stag Hill, Guildford

Contact Us
01483 689 223

The University of Surrey Students’ Union is a private limited company, registered in England & Wales with registered number 07470232, registered at Union House, Guildford, GU2 7XH. The Union is also a registered charity, registered with charity number 1142479

Copyright University of Surrey Student's Union 2018