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Fines & Complaints


The vehicles​ are used by many people, and their use has to be carefully monitored to ensure the legality of our insurance and the driver's licence. Therefore we have a system to deter misuse, and recover costs incurred by improper use.


Fines Procedure

When a finable situation is noted to/by the Union Reception, the Union Receptionist will contact the hirer asking for an explanation. The reply will then be assessed as soon as possible by members of the Transport Committee. In the meantime, you will not be able to hire a Vehicle. The Transport Committee will then decide whether or not to serve a fine. Those concerned will then be notified via an email from the Union Receptionist as to the decision. Where a fine is served, the money will be withdrawn from the hirer's own funds, or an invoice generated (where the fines allow for this - some fines incur a total ban). 

The Matrix for fines is below:

Fines Guide.docx

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Union House
University of Surrey
Stag Hill, Guildford
GU2 7XH

Contact Us

ussu.information@surrey.ac.uk
01483 689 223


The University of Surrey Students’ Union is a private limited company, registered in England & Wales with registered number 07470232, registered at Union House, Guildford, GU2 7XH. The Union is also a registered charity, registered with charity number 1142479

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